• Click-2-Call your contacts
  •   Click-2-Email your contacts
  •   Outside Chat Messages
  •   Communication History

Features

  • Up to 30 participants
  • Screen Sharing
  • Direct Messages
  • No Answer Route
  • Busy Route
  • Outside Time Frame Route
  • Time Frame Schedule
  • Public Channels

           

  • Call Recordings: review, play, download and delete by permission levels
  • Outside Messages
  • Personal and Organizational Notes
  • Management
  • Notes Delegation
  • Notes Sharing Collaboration
  • Notes Notifications
  • Link UC Objects to Notes for Quick Referencing and Centralization
  • These messages are between you and your coworker(s)
  • Mentions
  • Use the @ symbol followed by users name to direct a chat to a single person when in a group of channel. The user will receive a notification that they have an unread mention.
  • Contact Management: The center point of all Unified Communications, Contact integration from G-Suite and Office 365
  • Call Center Console:
  • Private Channels
  • Notes: Manage your personal and business tasks with collaboration and delegation. Features include:

About  Boomea

Boomea is a business-driven chat, audio/video conference, web phone application, available across multiple platforms, built from the ground up with Unified Communications at its core. Bringing people and teams together with the ability to communicate anytime, anywhere in any format. Now, with several, or all of your team working remote, you can stay connected. With Boomea, simply open the app to communicate with your co-workers, even outside vendors and associates. With the seamless, easy-to-use ability to send photos, videos, and any other file type, you can feel confident that you’ll be prepared in any situation. Share your screen, start a conference, incorporate your contacts. Yes, you can even turn on a Web Phone (Call Routing, Voicemail, Call Recording, Call Center Console, etc.). Completely secure, completely private, Boomea is your office in a box.

  • Chat​​: Send chat messages to other users in your network











































































Total Advanced Communications, LLC

ALL RIGHTS RESERVED

CALL US AT (646) 863-6140

  • Meetings: Audio and Video Conferencing
  • Only the channel creator can invite other users within the account to join the channel
  • Only the channel creator can eject other users from the channel
  • Call History: All your calls answered and unanswered in real time.
  • With contacts integration, Boomea now allows you to chat directly with your contacts who also have the Boomea UC client. This chat access rule is per-person and can be changed at any time in your Boomea account settings.
  • When communicating with a contact in another Boomea account as an outside message, you may also define whether you wish to share your chat presence with that contact.
  • Voicemail: Unify your messages and delete once.
  • Enables a user to monitor the status of their queue(s) and agents in real time. The interactive display allows the user to click on an agent and see their specific queue statistics.
  • User can login, logout and set themselves away on the application.
  • Admins can login, logout, and set agents away and ready in the application.
  • Agent and admin can also see callers waiting in the queue.
  • Call Routing: Manage your personal call routing on your devices to ring, in which order, and for what duration of time. Options are:
  • Outside Messaging: Communicate with those outside your organization
  • Any user within the account can join a Public Channel and read the entire chat history within the channel
  • Any user can invite any other user within the account to join the channel